Health, Safety, and Security

We value your child’s health and recognize that preventing the spread of infectious disease is a very important part of quality child care. Here’s how we keep our programs as healthy as possible:

• When you arrive at Champions, our wellness screening will be located near the Family Communication Area. Here you will assess your child to ensure they are well enough to be in our program for the day. If you are able to say yes to all four statements, it’s time to come in and have some fun! and of course, we'll continue to monitor them over the course of the day.

• If your child doesn't feel well or starts to show symptoms while in our care, we will notify you right away and take appropriate measures.
  
  
• We will keep you informed of any instances of contagious diseases affecting children who may have had direct exposure at the program.

• We follow local health department guidelines and the guidance of the schools we operate in to make sure we’re taking care of our students, families, and communities as best we can. 

• The emotional wellness of your child is an essential part of our curriculum and approach to education.

• With daily lessons in community building and character development, we help children foster kindness, empathy, and fairness—skills that are critical to succeeding in school, building resiliency, and making new friends!
  
  
• We strive to create a safe, nurturing environment for your child to build confidence, make friends, express ideas, take risks, and be who they are!

• We have dedicated, friendly teachers and staff members who are trained in child development, early childhood education, or a related field.
  
  
• We conduct criminal background checks to ensure trustworthy staff and passionate teachers provide the best care and education for your child.
  
  
• Our staff and teachers are trained in first aid and CPR.

• Only authorized staff and families may enter our sites.
  
  
• All sites include smoke detectors and fire extinguishers.
  
  
• For the safety and security of your child, we prefer not to receive requests over the phone. If you need to contact us over the phone, you’ll be asked the security questions outlined on your Enrollment Agreement.
  
  
• We will not release a child to any emergency contact younger than 18 years of age unless the individual is the legal parent/guardian.
  
  
• We ask families to refrain from posting photos or videos that contain images of children other than their own on the Internet.

• We clean our sites daily with safe, non-toxic cleaning products, sanitizing high-touch items and surfaces throughout the day.

• Cleaning supplies are locked safely out of reach of children.

• Staff and students practice frequent hand washing.

• Mealtimes promote healthy eating patterns and fuel your child’s readiness to learn. Plus, our program is very active, and children need the necessary nutrition to maintain a high level of interest and energy throughout the day!
  
  
• Most sites offer breakfast, lunch, and snacks; however, meal service may vary from site to site. Ask your site director about what’s offered at your site.
  
  
• In sites that provide meal service, the menu satisfies all applicable federal and state nutrition guidelines. We offer a variety of whole grains, fruits, vegetables, and lean protein—including calcium-rich foods.
  
  
• To accommodate those with food allergies, sites may restrict which food items are served and brought into the site. Please ask your site director for details.

• We strictly follow established procedures for your child’s arrival and departure: All children must be signed in and out on our paper-based roster and/or computer system, in addition to other individual state licensing regulations.
  
  
• Only pre-approved people with photo identification may pick up your child from our program.
  
  
• When you first enroll, you’ll complete an Enrollment Agreement that includes Primary and Emergency Contact and Release sections. These sections authorize specific individuals to pick up your child.
  
  
• You are responsible for maintaining accurate, complete, and current information. Written authorization must be on file at the site prior to your child’s release to anyone.

• All outdoor play is supervised and only conducted on safe, secure outdoor play spaces available at the school or program location.

• Staff are regularly trained on safety measures related to field trips or off-site activities.

• Families will always need to provide permission before a child participates in a field trip or off-site activity.

• We have strict policies for administering medication to your child if necessary.

• We require a doctor's note for any medication, whether it’s prescription or over-the-counter medication, for any child under the age of 2.

• To authorize us to give your child prescription or non-prescription medications—or to apply topical non-prescription medications—you must complete a form from the site.

• We are serious about training for natural disasters, fires, and lockdown situations, and have an emergency evacuation plan at each site that is tested frequently.

• An emergency plan and list of procedures are also posted in each classroom.

• Our National Support Center has a crisis team that supports each center during and after emergencies. If we need to temporarily close a center due to an emergency, they will work with center management to ensure all families and staff are updated on when the center can re-open for a safe and healthy re-entry.

• If you need information regarding emergency or disaster issues for your site and are unable to reach the site directly, please contact your area manager or our Customer Care Department at 1-888-525-2780 between 6 a.m. and 6 p.m. (PST), Monday through Friday.